Founded in 2015 by long experienced managers, MICSAR provides the following services:

Privacy and Data Protection (GDPR) compliance

• Data Protection Officer (DPO) services
• CISO as a Service
• Audit, assessment, gap analysis, assistance towards compliance to:
  • Data Protection: GDPR
  • Information Security: ISO/IEC 27001
  • Artificial Intelligence: ISO/IEC 42001
  • Industrial Security: IEC 62443
  • NIS 2
  • DORA

IT Management Consulting

• CIO on-demand
• Startup management: from Business Plan to post-startup operations
• Other temporary management tasks.
• IT Project/Program Management

IT Outsourcing Advisory and Strategy

• IT Outsourcing
• Cloud Sourcing Consultancy
• IT Infrastructure and Application Outsourcing
• Business Process Outsourcing
• Procurement support to optimize Outsourcing contracts

Digital Transformation

• IoT
• Industrial 3D Printing
• Big Data Strategy

CRM ICT & Process Consulting

• Go-to-market strategy development for new services
• Multichannel organization, including innovative channels (Social, IoT, …)
• Business Case for introduction of new services
• TCO and ROI Analysis, CRM Opex/CAPEX Analysis
• Process improvements in domain of Marketing, Sales and Customer Care (Including Contact Center Optimization)
• Enterprise CRM Project Management
• CRM Outsourcing negotiation and contract optimization