Founded in 2015 by long experienced managers, MICSAR provides the following services:
Privacy and Data Protection (GDPR) compliance
- Data Protection Officer services
- Privacy assessment, audit, gap analysis
- Privacy compliance management
- ISO/IEC 27001 assessment, gap analysis and certification support
IT Management Consulting
- CIO on-demand
- Startup management: from Business Plan to post-startup operations
- Other temporary management tasks.
- IT Project/Program Management
IT Outsourcing Advisory and Strategy
- IT Outsourcing
- Cloud Sourcing Consultancy
- IT Infrastructure and Application Outsourcing
- Business Process Outsourcing
- Procurement support to optimize Outsourcing contracts
Digital Transformation
- IoT
- Industrial 3D Printing
- Big Data Strategy
CRM ICT & Process Consulting
- Go-to-market strategy development for new services
- Multichannel organization, including innovative channels (Social, IoT, …)
- Business Case for introduction of new services
- TCO and ROI Analysis, CRM Opex/CAPEX Analysis
- Process improvements in domain of Marketing, Sales and Customer Care (Including Contact Center Optimization)
- Enterprise CRM Project Management
- CRM Outsourcing negotiation and contract optimization